Cancellation & Refund Policy

What is your refund policy?

We do not offer refunds once a subscription or individual box has been purchased. There are multiple elements in the box and much planning and early procurement goes into achieving your order. Hence we cannot reverse payments.

To avoid such a situation, we highly recommend going through the sneak peak of the box of the month or the previous boxes page before placing your order.

 What do I do if my box has damaged or missing items?

While we try our best to carefully package our boxes, we understand that sometimes an item may be missing from a box or that things may happen beyond our control during transit. If your box contents are damaged or you are missing any items, please contact us at hello@pilkhan.in within 24 hours of receipt and we will send out a replacement straight away.

 What is your cancellation policy?

Incase you had set your preference to auto renew while taking your prepaid subscription, you can login 15 days prior to renewal and cancel. You can also do this by sending an email to hello@pilkhan.in. You will always receive any boxes that you paid for before you cancelled.

Please note that cancelling a subscription only ensures a subscription will not renew and does not cancel or refund any unshipped shipments.

Why Pilkhan for Corporate Gifting?

Today’s gifting needs intention.

Our corporate kits are:

  • Thoughtfully curated
  • Sustainability-aligned
  • Minimal-waste packaged
  • Customisable with brand elements
  • Designed to be used, grown and experienced

Perfect for:

  • Employee onboarding
  • Festive gifting
  • Client appreciation
  • CSR initiatives
  • Sustainability campaigns

Corporate Gift Options

  • Growth & Green Living

    Nature-forward gifting rooted in planting, sustainability and mindful growth.
    These curated boxes may include grow kits, seasonal seed collections, gardening tools or plant-based desk experiences — customised to your audience and scale.

  • Creative Nature Experiences

    Hands-on, thoughtfully designed boxes that encourage making, building and artistic exploration.
    May include eco-craft kits, terracotta painting, bird-feeder builds, clay or tactile nature-based projects — adapted for individuals, families or team engagement.

  • Reflect & Reconnect

    Curated slow-living boxes centred around reading, journaling, observation and mindful time outdoors.
    Could include nature books, guided journals, seasonal reflection cards or discovery prompts — tailored to your brand’s message.

  • The Pilkhan Signature Experience Box

    A thoughtfully layered, multi-element experience that brings together Grow, Play, Create and Read.
    Designed as a complete nature experience — beautifully packaged and fully customisable with brand messaging.

    Our most flexible, premium category.

Branding & Customisation

We offer:

  • Co-branded packaging sleeves
  • Custom story inserts
  • Logo integration
  • Personalised message cards
  • Impact note (aligned with sustainability goals)

Designed for meaningful brand alignment — not logo overload.

Enquiry Section