Shipping Policy

When will my box be shipped?

Once ordered, we will make sure your box is delivered to your doorstep. Previous months boxes, if available will be shipped immediately. For the following month, the boxes are shipped at the end of each month, so you will receive your box in the 1st week of the month.

What is the shipping cost ?

The payment for your box is inclusive of all taxes and shipping. However, if your box is returned undelivered you are expected to pay the shipping for the second attempt, as only the first attempt is covered in the cost.

What do I do if my box hasn’t arrived?

If you are anticipating a delivery and it hasn’t shown up as expected, don’t panic! Please let us know by emailing us at hello@pilkhan.in and we will investigate. You can also track your package using the details mailed to you upon dispatch.

How can I update my address incase we move?

If you ever want to make any changes to your address you can do so by mailing us at hello@pilkhan.in. We start processing the boxes for shipping from the 20th of the month so changes to address details need to be made before then.

What do I do if my box has damaged or missing items?

While we try our best to carefully package our boxes, we understand that sometimes an item may be missing from a box or that things may happen beyond our control during transit. If your box contents are damaged or you are missing any items, please contact us at hello@pilkhan.in within 24 hours of receipt and we will send out a replacement straight away.

Why Pilkhan for Corporate Gifting?

Today’s gifting needs intention.

Our corporate kits are:

  • Thoughtfully curated
  • Sustainability-aligned
  • Minimal-waste packaged
  • Customisable with brand elements
  • Designed to be used, grown and experienced

Perfect for:

  • Employee onboarding
  • Festive gifting
  • Client appreciation
  • CSR initiatives
  • Sustainability campaigns

Corporate Gift Options

  • Growth & Green Living

    Nature-forward gifting rooted in planting, sustainability and mindful growth.
    These curated boxes may include grow kits, seasonal seed collections, gardening tools or plant-based desk experiences — customised to your audience and scale.

  • Creative Nature Experiences

    Hands-on, thoughtfully designed boxes that encourage making, building and artistic exploration.
    May include eco-craft kits, terracotta painting, bird-feeder builds, clay or tactile nature-based projects — adapted for individuals, families or team engagement.

  • Reflect & Reconnect

    Curated slow-living boxes centred around reading, journaling, observation and mindful time outdoors.
    Could include nature books, guided journals, seasonal reflection cards or discovery prompts — tailored to your brand’s message.

  • The Pilkhan Signature Experience Box

    A thoughtfully layered, multi-element experience that brings together Grow, Play, Create and Read.
    Designed as a complete nature experience — beautifully packaged and fully customisable with brand messaging.

    Our most flexible, premium category.

Branding & Customisation

We offer:

  • Co-branded packaging sleeves
  • Custom story inserts
  • Logo integration
  • Personalised message cards
  • Impact note (aligned with sustainability goals)

Designed for meaningful brand alignment — not logo overload.

Enquiry Section